Customer Support

We are Committed to Customer Satisfaction


Our goal at Ecliptics is to develop long-term, professional relationships with our customers. We recognize that our success depends on your complete satisfaction.

Beginning with the installation and set up of our software (branded specifically for your agency), through the training of your team, we are dedicated to helping you implement these new tools to immediately enhance your efficiency and productivity.

As an Ecliptics customer, you will receive:

Release Upgrades
Support Customers receive the latest product releases and updates to ensure that their Ecliptics powered applications deliver maximum performance and features.

On-line Support
Customers can email Ecliptics’ engineers at support@ecliptics.com for a timely response to inquiries

Telephone Support
Customers can call Ecliptics’ Customer Service Representatives to immediately discuss issues associated with product use and problem resolution.

Support Request
Please send an email to support@ecliptics.com for timely assistance with your questions or support needs. You may also call us directly at 801-461-8269.